Privacy Policy
JCJ Transformative Consulting
Effective Date: October 13, 2026
1. Introduction
JCJ Transformative Consulting ("JCJ," "we," "our," or "us") respects the privacy of individuals who visit our website, purchase educational products, participate in assessments, or engage with our consulting services.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information through our website, digital educational products, organizational assessments, and consulting activities.
For questions or privacy-related requests, contact:
support@jcjtransformativeconsulting.com
2. Information We Collect
Depending on how you interact with JCJ Transformative Consulting, we may collect:
Contact Information
Names
Email addresses
Business or organizational affiliations
Information voluntarily submitted through contact forms
Purchase and Account Information
Digital product purchases
Course registration details
Account information
Transaction records
Customer support communications
Assessment Information
Participant names and email addresses
Organizational or professional role information, when requested
Responses to organizational and management assessments
Written comments and other information voluntarily provided by participants
Website Information
Our website and service providers may collect technical information such as browser type, device information, IP addresses, and website activity through cookies or similar technologies.
Payment transactions are processed through third-party payment providers. JCJ does not ordinarily receive complete payment card numbers.
3. How We Use Information
We use collected information to:
Respond to inquiries and provide consulting services.
Process digital product purchases and provide course access.
Administer organizational and management assessments.
Analyze assessment responses and prepare organizational reports.
Provide customer support and address technical concerns.
Maintain business records.
Protect our services against unauthorized access or misuse.
Comply with applicable legal obligations.
We do not use identifiable employee assessment responses for unrelated marketing purposes without appropriate authorization.
4. Assessment Confidentiality
JCJ Transformative Consulting recognizes the importance of confidentiality when collecting information about employee experiences, management practices, and workplace conditions.
Because assessments may collect names and email addresses, responses are confidential rather than anonymous.
Organizational clients ordinarily receive combined assessment findings, overall patterns, and summarized themes.
Individual assessment responses linked to identifiable participants are not ordinarily disclosed to organizational clients without the participant's explicit, informed permission, except where disclosure is required or otherwise permitted by applicable law.
JCJ may combine, summarize, suppress, or omit findings where reporting could reasonably identify an individual participant.
Particular care is taken when reviewing small groups or written comments containing potentially identifying information.
Confidentiality does not guarantee absolute anonymity or eliminate every risk of identification.
5. Information Sharing
We may share information with service providers that support our business operations, including website hosting, payment processing, course delivery, email services, and assessment administration.
Such sharing is limited to purposes associated with providing and maintaining our services.
We may also disclose information when required by applicable law, lawful process, or other legally recognized obligations.
We do not sell identifiable employee assessment responses to organizational clients or third-party advertisers.
6. Data Retention
JCJ Transformative Consulting follows established records-retention practices.
Identifiable Employee Assessment Responses
Identifiable employee assessment responses are generally retained for three years following the close of the applicable assessment.
After this period, identifiable records are securely deleted or de-identified, unless continued retention is required by applicable law or a legitimate legal obligation.
General Consulting Client Records
General consulting client records are generally retained for five years following the conclusion of the applicable engagement, unless another period is required by law or a governing agreement.
Other records, including purchase information, payment-related records, and website communications, may be retained for periods appropriate to their purposes and applicable legal requirements.
7. Information Security
JCJ Transformative Consulting uses administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or loss.
These measures may include restricted account access, authentication controls, secure storage practices, and appropriate management of third-party service providers.
No electronic system can guarantee absolute security.
8. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, security, analytics, and user experience.
Certain technologies may be operated by third-party service providers.
Where required by applicable law, users will be provided with appropriate notices or choices regarding these technologies.
9. Your Privacy Requests
Individuals may contact JCJ Transformative Consulting to ask questions about personal information or request access, correction, or deletion where applicable.
Requests will be reviewed in accordance with applicable legal requirements, contractual obligations, and relevant confidentiality considerations.
To protect personal information, JCJ may need to verify a requester's identity before processing certain requests.
Email: support@jcjtransformativeconsulting.com
We aim to respond to inquiries within two business days, excluding weekends and observed holidays. Requests requiring additional verification or review may take longer to resolve.
10. Third-Party Websites and Services
Our website and educational products may contain links to external websites or use third-party platforms.
JCJ Transformative Consulting is not responsible for the independent privacy practices of third-party websites.
Users are encouraged to review the privacy policies of external services they access.
11. Children's Privacy
JCJ Transformative Consulting's consulting services, assessments, and professional-development products are intended for adults and professional or organizational audiences.
We do not knowingly solicit personal information directly from children under 13 through these services.
If we learn that personal information was collected from a child in circumstances requiring deletion under applicable law, we will take appropriate action.
12. Changes to This Policy
JCJ Transformative Consulting may update this Privacy Policy to reflect changes in business operations, technology, services, or legal requirements.
Updates will be posted on this page with a revised effective date.
13. Contact Information
For privacy questions, confidentiality concerns, or requests relating to personal information:
JCJ Transformative Consulting
Boston, Massachusetts
Email: support@jcjtransformativeconsulting.com
Website: www.jcjtransformativeconsulting.com
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